Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule a consultation through our website
• Contact us via email, phone, or contact forms
• Subscribe to our newsletter
• Engage our legal services

This information may include:

• Full name
• Email address
• Phone number (including Bangladesh mobile numbers)
• Mailing address
• Company/organization name
• Details about your legal matter
• Documents you choose to upload with a consultation request or job application (e.g., contracts, correspondence, your résumé, or academic certificates)

1.2 Payment Information

We do not operate an automated payment gateway on this Site. Consultation fees are paid by scanning our Bangla QR code and paying directly through your own bKash, Nagad, Rocket, Upay, or banking app. After paying, we collect:

• The transaction/reference ID shown in your banking or MFS app
• Payment amount and date

Important: We do not, and cannot, collect your card numbers, CVV, PIN, or mobile financial service (MFS) credentials — your payment happens entirely within your own banking or MFS app, which we never have access to. Our staff manually cross-check the reference ID you provide against our own account activity to confirm payment.

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies
• Messages you send through our website chat assistant

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing Legal Services: To deliver the legal services you have requested
• Communication: To respond to your inquiries and schedule consultations
• Payment Processing: To process payments for our services
• Consultation Tracking: To track your consultation history and determine eligibility for free consultations
• Service Improvement: To improve our website and services
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in:

• Booking records, document storage, and internal record-keeping (Google Workspace — Sheets, Drive, and Gmail)
• Hosting our website's chat assistant, booking system, and related backend services
• Delivering messages submitted through our contact form
• Website hosting and maintenance
• Analytics and performance monitoring

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• To protect our rights, privacy, safety, or property

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure database storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Token-based transaction reference storage (no sensitive payment data stored)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at kamalandassociates.info@gmail.com

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Consultation and payment records are retained for a minimum of 7 years as required by Bangladesh law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Bangladesh. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: